Meet mzee Kassim, the hardest customer in Kariakoo. He is an AI.
No app, no internet, no English. 467 calls anyway.
Kalebu’s Substack
My personal Substack
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Latest posts
We Ran Two Brands for One Product. That Was a Mistake.
In July we merged Ghala and Ghala Rails into a single product.
The Payment Is Not the Product
What we are building with Snippe beyond payment links.
The Customer Calls You Ignore Are Killing Your Startup
In our early I answered most of the customer calls myself and I still do it to some extent.
Why We Built a Payments Company Inside an AI Company
When we started Neurotech, the clean story was that we were building an AI company.
Meta Just Killed the WhatsApp Bot Business
But it may have created a much bigger opportunity for those building real business infrastructure.
Yes you can build a WhatsApp bot in 5 minutes but can you do this ?
Building a WhatsApp bot is easy. Maintaining one as your business changes, your team changes, and your customers change that is the hard part. And that is the part nobody talks about.
Building Neurotech Into an AI-Native Company
We build AI products. But internally, we were still operating like a normal company that occasionally uses AI tools. There is a difference. This is the beginning of fixing that.
The First Five Minutes of Building a WhatsApp Agent
Most WhatsApp automation projects fail before the first message is sent. Not because the AI is bad. Not because the API is hard. Because people start in the wrong place.
Voice Is Still the Most Underrated Business Interface
Not because voice is new. Because it is old so ordinary that we stopped noticing how powerful it is. And now AI is about to make it the most important interface in business.
600M Later, Snippe Is Becoming Infrastructure for Lightweight Commerce
Snippe has now processed roughly TZS 600M. That number matters. But the number alone is not the story.