Jonathan Stone
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Frame Velocity
Why AI deployments fail - and the infrastructure that makes them work.
10 posts · theirs
Lately
SAP Joule: 14 Agents, One Operating Range
Microsoft 365 Copilot: 450 Million Seats. 3% Conversion. One Infrastructure Problem.
Google Workspace Gemini: Running 240V AI on 120V Infrastructure
Amazon Q Works. Your Knowledge Infrastructure Doesn't.
The Zendesk Plateau: Why 80% Automation Promises Will Settle at 40%
ServiceNow Customers Will Stay Stuck at 40% Until 2027
Agentforce: The ROI Promise Assumes Infrastructure You Don't Have
Klarna Processed Millions of Payments Flawlessly. Customer Service Wasn't a Payment.
Working AI, Disconnected Infrastructure: Ford's Islands Pattern
The 6 Infrastructure Gaps Blocking Your AI Deployment
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