Answer the Anger Before It Reaches the Comments
The first in a three-part series on cities managing the negativity that comes with local government social media. Georgetown goes first, and widest.
Good Government Files
Good Government Files is the Ted Lasso of government newsletters—fun, conversational, and packed with practical insights
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A Break, a Tease, and a Bobblehead
A quick note to let you know there’s no Deep Dive this Friday as we’re taking a little late summer vacay here at GGF HQ.
A City Can Outlast Construction. Its Small Businesses Can't.
How Wentzville, Mo., turned years of torn-up roads into a campaign its local shops could actually use.
The Future, By the People
What happens when local governments stop planning for their communities and start imagining the future with them
You Already Know What's Coming. You Haven't Thought About It Like This.
A morning of strategic foresight, and why the hardest part isn't predicting the future—it's picturing one.
She Threw Her Head Back and Laughed. That Was My Answer.
What turning off the comments did for the people who used to manage them
GGF Takes the Week Off. The Rest of You, Not So Much.
GGF is off this week for the Fourth of July.
I Was an Early Believer in Government Social Media. I Still Am, Just Not About the Comments
Why I changed my mind about a practice I used to dismiss
They Turned Off the Comments and Almost Nobody Complained
What a Tampa Bay suburb and the chicken capital of Central Texas learned when they stopped letting social media talk back
The Flywheel Starts With Showing Up
Kit Redmer came to Winchester with a question: who feels like they have a stake in their government, and who doesn't?