Caitlin Sullivan
Publishes 1 feed
AI Customer Research
How to use AI for Customer Research - and do it better than 99% - in <20 minutes monthly.
20 posts · theirs
Lately
7 things worth seeing before your next round of research
How good is Fable really? And the intentional "poisoning" of your deep research
Your AI agent is wasting half its tokens — here's what to change
The difficulty worth keeping when using AI
How and why to create golden test sets
The 5 levels of Claude Code for customer insights — and how to climb to the next
Agents are now your primary readers
Your Synthetic Users primer
Pressure-test your AI workflows across models, features in Lenny's and Aakash's newsletters, and a pile of AI news
Claude Code Skills, MCP apps, ChatGPT ads and more
Gemini 3 for video analysis
2025 Year In Review: The AI progress we've seen this year
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