When Switzerland Had to Reinvent Time
When technology threatened centuries of Swiss craftsmanship, Swatch didn't protect the past. It created a future where tradition could survive.
Musings, Opinions, and Ramblings...On All Things
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When technology threatened centuries of Swiss craftsmanship, Swatch didn't protect the past. It created a future where tradition could survive.
What becomes of our broken hearts

The history of John Deere reveals that trust is earned long before the moment you need it.
Tiffany & Co. built one of the world's most recognizable brands by understanding that the most valuable thing a company can own is not a product. It is a feeling.

Don’t use a microwave to cook a steak
The greatest retail advantage isn't always selection or price. Sometimes it's the belief that someone is looking out for you.

How I Traveled Through Three Countries, Paid Too Much for an Uber, and Watched My Team Lose in Wales Anyway
The most difficult thing for a successful company isn't growing. It's knowing what growth might destroy.

A ranking of cities that make me want to wander.
The Ritz-Carlton became synonymous with extraordinary service not because it scripted every interaction, but because it trusted the people closest to the guest.

LEGO nearly lost everything by trying to become more than a toy company. It found its future by rediscovering the one thing it had always done better than anyone else.

Before Zeiss, craftsmanship depended on gifted hands. After Zeiss, it depended on disciplined thinking.

I remember the pour more than the drinking of it.

There's a little gas left in the tank.

The story of Buc-ee’s proves that operational excellence is still one of the greatest marketing strategies ever invented.