Anyone else having phone problems with aws?

I would tell them you want to see the logs and evidence that shows you didn't call. If they only show the aws log, ask them if they ever thought it could be a different number or a different time. Many issues are rescheduled in elas, ess, and vibrant, let them know that MS Teams allows calls, and sometimes you restart and the logs show nothing upon reentry, also how many others in your unit have had this monitored, or in the office? Was this a random check or something that was verified and they are trying to show a pattern? If so why was this not discussed after the first or second incident?....And finally, I did, don't care what you think, and because f<&/@ that's why.