
If You Do It Twice, Automate It: Skills, The Designer’s New Superpower
For years, engineers held a monopoly on workflow automation. Custom skills and tools like Cowork just handed that power to designers, researchers, and product teams.
Senior design leader with 20 years of experience elevating teams, shaping how humans interact with AI, and focusing design on building what matters. Currently, I'm leading a UX team focused on AI Experiences for industrial AI.
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For years, engineers held a monopoly on workflow automation. Custom skills and tools like Cowork just handed that power to designers, researchers, and product teams.

Development teams are already using AI agents to ship features. The design brief never made it into the session.

Are our systems finally catching up to the oldest format we have: messy, unstructured conversation?

Why the new enterprise moat isn't the model, it's the relationship you build with your user.

If you're still thinking that the future of software is building more intuitive flows, you may need to think again.

Why the era of rigid flows is over, and how UX leaders must design for the "Drunk Intern".

We aren’t witnessing the end of the graphical user interface (GUI). We’re witnessing the emergence of interfaces that turn messy human reality into structured interaction.

Everyone thinks the bottleneck in AI-driven development is getting the model to generate the right code, but the best product teams know the real friction is generating the right customer "context".