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Jeremy Johnson

Senior design leader with 20 years of experience elevating teams, shaping how humans interact with AI, and focusing design on building what matters. Currently, I'm leading a UX team focused on AI Experiences for industrial AI.

jeremyjo.substack.comSource feed ↗8 episodes

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If You Do It Twice, Automate It: Skills, The Designer’s New Superpower

For years, engineers held a monopoly on workflow automation. Custom skills and tools like Cowork just handed that power to designers, researchers, and product teams.

AI Is Building Your Product. It Doesn't Know Your Customer.

Development teams are already using AI agents to ship features. The design brief never made it into the session.

When the System Learns to Speak Human

Are our systems finally catching up to the oldest format we have: messy, unstructured conversation?

From Time on Task to Trust in Task: The Architecture of AI Teammates

Why the new enterprise moat isn't the model, it's the relationship you build with your user.

The Interface is a Shape-Shifter: Why 'Agentic UX' is the End of the Static Flows

If you're still thinking that the future of software is building more intuitive flows, you may need to think again.

Stop Building Tools. Start Hiring Teammates.

Why the era of rigid flows is over, and how UX leaders must design for the "Drunk Intern".

The End of the "Pure" Chatbot? Why Hybrid Interfaces Win

We aren’t witnessing the end of the graphical user interface (GUI). We’re witnessing the emergence of interfaces that turn messy human reality into structured interaction.

Stop Letting AI Guess the Human Context: UXR as the New Requirements Engineer

Everyone thinks the bottleneck in AI-driven development is getting the model to generate the right code, but the best product teams know the real friction is generating the right customer "context".