The Bigger Issue Behind the RTO Mandates
Are we applying 20th-century thinking to a 21st-century problem?
Between Systems
Figuring out how to manage culture, change, and conflict in the space between what was and what's next.
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Latest posts
Sometimes a Unified Board Mobilizes Its Own Opposition
The “one voice” you speak with only works if you get the right conflicts on the table first.
My Latest Research Question: Can You Think Your Way Through Today’s Change?
I think we’re not taking enough action, and we’re misunderstanding what resistance is and how to use it.
Are We Really Experiencing “Chaos” Right Now?
Chaos and complexity are different, and it pays to know which is which in today’s environment.
Conflict Resolution Basics: Interest-Based Negotiation
This is where the origin of the phrase "win-win" comes from.
In Conflicts, People Don’t Always Use Their Words
When there’s no outlet for productive conversations, people turn to process, and that can cost you.
Good Conflict Isn’t Luck
You have more power than you think to make it happen.
Is Your Culture Breaking Down in the Last Mile?
For culture to really be effective, you have to go all the way.
The Three Conditions Required for Good Conflict to Happen
I told you what good conflict feels like, so here’s what it actually is.
Stop Debating if Generational Differences Are “Real” or Not
It’s the wrong question, and it distracts us from what matters.
The Leadership Tools We Are Using Are Mismatched to Today’s Reality
This is why you are exhausted and frustrated, but there is a path forward
I'm Riding My Bike from Cleveland to Cincinnati
And I could use a little help.