✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser & educator. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, or on the Ken Burgin blog… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (350+ articles)
* Staff Training & Development (100+ articles)
* Menu Design, Presentation & Pricing
* Menu Sales, Marketing & Trends
* Cost Control, Financial & Fraud Management Resources
* ChatGPT and Artificial Intelligence for Hospitality Use
* Easiest Way to Do a Restaurant Newsletter - using Substack
💥 Previous Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
💥 10 Strategy Shifts for 2026 - essential restaurant planning.
🔥 Using Restaurant Peak Hours to Double Your Profits - great moves for easy wins. Focus on this ahead of flogging the times that will always be quiet.
🚀 How Retailers Use AI To Drive Sales & Efficiency - taking POS data to the next level. Ask your hospo POS provider if they can give you these types of punchy insights and action plans, not just endless dry reports. [short video]
🍅 Why Restaurant Reviews Still Matter - how to measure all those results in a useful way.
😳 Live Streaming a Sandwich - China taking lunch promo to the next level.
🥬 Food Cost Calculations - great training material for chefs on plate costs, numbers, stock management and more.
🦋 Hatching the Next Big Restaurant – on incubator models, interesting article.
🍫 Saving Chocolate - from climate-driven extinction.
🍭 Video Game Lessons - what this smart accountant learned about business.
🚽 Simple Toilet Maintenance - how to save an expensive plumber call-out.
👩🏽🤝👨🏻 Why Gen Z is Different - their politics and attitudes in Australia are very different to parents and oldies. Solid research from Australia's best polling organisation.
😁 Your Employment Marketing - why it needs a career focus to be successful.
🍤 How YouTube & Tiktok Are Shaping a New Generation of Chefs - ask the team for a weekly find that can help educate others.
🌶️ AI for Fun Training Material - how to use Gemini's new Storybook feature to create it in a flash.
🫒 Quit Crying, Start Hiring - 20 Real-World Fixes for Interview No-Shows.
🍑 10% Off or $10 Discount? Research shows which one drives more sales.
🚁 How Your Restaurant Can Show Up in ChatGPT Search - AI search (GEO) is rapidly becoming as important as regular website SEO.
😎 LinkedIn for Restaurants - use it as your new welcoming host.
👍 From Maybe to Yes - how to use ‘presume the sale’ language to get results.
📕 21 Life-Changing Books - summarised in 18 minutes. Daniel Pink is the man!
🌈 Ethical Issues in AI - terrific Aust. TikTok account sharing insights and developments. Another reason to love TT as an educational platform.
💙 The Colour Blue - why most ancient civilisations had no word for this.
😀 I regularly scan 1500 blog posts, hospitality newsletters, social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - your feedback very welcome! Ken… #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
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