✋ Welcome, I’m a former cafe & restaurant owner, now a hospitality adviser, and consultant. Always looking for the latest trends and how-to information - this is where I share it. Find me on LinkedIn, on Facebook, on Instagram, on the Ken Burgin blog or via the Contact Form… cheers, Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
🔥 SPECIAL TOPIC PAGES for Paid Subscribers - with 700+ selected articles
* Recruitment & Management (350+ articles)
* Staff Training & Development (100+ articles)
* Menu Design, Presentation & Pricing
* Menu Sales, Marketing & Trends
* Cost Control, Financial & Fraud Management Resources
* ChatGPT and Artificial Intelligence for Hospitality Use
* Easiest Way to Do a Restaurant Newsletter - using Substack
💥 Previous Newsletters - this week and last week are free, previous 200+ issues for paid subscribers.
🏁 Restaurant & Bar Data Analytics - solid guide to what matters most.
⏰ Handling 'Calendar Tetris'- take control of your schedule.
🚀 Double Your Profits by Bob Fifer - recently had this book recommended. Enjoy my AI summary - gave me what I needed, and its use for hospitality.
🍷 Planning a New Venue? Good checklist to see if you’re ready.
🐟 New Seafood Labeling - local or OS origins must be displayed in Australia.
🦚 Your Business Plan - use this framework and ask ChatGPT to help. AI can revolutionise these tedious but important projects…
🍤 Beyond Points and Perks - how GAIL’s and Honest Burgers are transforming customer loyalty. Sometimes you just need to stop and analyse all that data…
📚 Big Change in Generational Reading Habits in Australia - time to rethink all those manuals and training material? Likely to be the same elsewhere...
🧄 For 'Garlic Nerds’ - building a better allium.
🍓 Counter Trends - interesting content from the people at Square.
⚙️ Product of the Week: Mureka Music - create tracks inspired by the music you like, and say goodbye to royalties?
🍆 Use the Rule of Six - to improve new staff retention.
🤖 My Robot Interview - an outrage, or something to embrace?
😀 Tell Stories to Fix the Hiring Problem - so much to share from hospo world!
💥 Teaching De-escalation Skills - essential for bars and late night venues. Here's the plan...
🔥 Michel's Recruitment Method - a fresh approach from someone outside hospo.
🥔 How a Potato Farmer Works - impressive productivity…
🇦🇫 A Personal Afghan Rug With Your Pattern - thoughtful gift for someone special.
🐎 The Bayeux Tapestry - from start to finish, heading to London soon.
Cheap, colourful stopwatches are available from Amazon or Ebay…
😀 Every week, I scan 1500 blog posts, hospitality newsletters, social and X accounts. Hospo Reset is where I share what I think you’ll find most interesting and useful, plus a few bonus opinions - Ken #PeaceIn2025 🇺🇦 🇵🇸 🇺🇳
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