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News from HelpFirst

Insights from the building of HelpFirst. We are on a mission to ensure that vulnerable people get the priority they deserve.

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Read 4 days ago and current, but nothing has been published for 18 months.

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Latest posts

How AI could help Childline counsellors spend more time talking to children and young people

We're helping staff and volunteers spend more time supporting service users, and less time on admin

Would your team benefit from Chronologies?

Help us develop an AI-powered chronology drafting tool

HelpFirst: October update

Winners for Social Value at the GO awards!

HelpFirst: September update

Finalists in 7 awards, featured in 3 conferences, and big strides in 2 projects!

HelpFirst: August update

Technical learnings from major client #2; catch up on two new webinars

HelpFirst: July update

Getting better in beta, and come to our workshop on AI as artificial inquisitiveness?

HelpFirst: June update

Focusing on our mission; Unbundling complex issues; Catch up on events & links

HelpFirst: May update

CRMs for casework; User testing in Edinburgh; Upcoming Events; Links

HelpFirst: April update

Supporting neurodivergent caseworkers; personal reflections; lots of links

HelpFirst: March update

New videos; InnovateUK project; Scottish Parliament and more