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Experiment with Eclipse

Eclipse run successful experimentation programmes that drive real results by creating experiences customers love. How do we do it? Through sustainable growth, world class people and leading edge practice. Learn more about us through our substack.

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Tests, winners, or value. Which would you sacrifice?

We asked CRO experts the uncomfortable question: if you had to sacrifice tests, winners, or value — what goes first? Here's what they said.

Disability is not a minority issue.

Why inclusive design benefits everyone — and what businesses are getting wrong

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What does a circular economy actually look like?

Inside Lush's Green Hub — and why transparency is the only honest sustainability strategy

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Equality is giving everyone a box. Equity is giving the shortest person two.

Nick Howe from NatWest on supporting underrepresented groups, the difference between equality and equity, and what every aspiring founder should know

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Every pound you spend has the power to change the world.

Shivika Sinha on conscious consumerism, the ripple effect, and why purpose is becoming inseparable from profit

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Customer service is not customer experience.

Praval Singh from Zoho on why CX is a practice, not a product — and what the single source of truth actually means

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The true cost of cheap.

Madison Kranis from Fenwick on conscious consumerism, supply chain exploitation, and why traceability and transparency are not the same thing

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Faster payments mean faster fraud.

The payments expert's guide to getting the checkout experience right — without opening the door to risk

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Is sustainability good for business?

The surprising commercial case for going green — and how to avoid the greenwashing trap

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Brand isn't what you say it is. It's what your customers say it is.

Laurel Mintz on building brands that stand the test of time — and why the feedback loop is your most underused tool

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