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Chief’s Operating Officers Newsletter

What 25+years of running businesses thought me.

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The Watermark Panic Is a Sorting Mechanism

The complaints started within hours of the announcement.

Cost Reduction Strategies That Do Not Eat the Business

Most cost cutting removes capacity instead of waste. The difference is whether anyone diagnosed before cutting.

Family Business Succession: The Transition Most Owners Plan Ten Years Too Late

Two out of three family businesses do not survive the handoff. The failure is scheduled years before anyone notices.

What a Fractional CMO Actually Does in Month One

The first month of a fractional CMO engagement is not about campaigns.

Hiring a COO vs. Hiring a Fractional COO

What the Job Description Does Not Tell You

The Real Cost of a Slow Operations Review

Most companies that operate between $5M and $50M review their operations quarterly.

Why Your Marketing Spend Stops Working at $10M

For revenue under $5M, almost any marketing works.

The Org Chart Is Not the Problem

Most founders who bring in a fractional COO believe they have a structure problem.

Start Here: What This Is and Why It Exists

I’ve spent 25 years working with small- and mid-market businesses as a fractional COO and CMO.

Coming soon

This is Chief’s Operating Officers Newsletter, a newsletter about What 25+years of running businesses thought me.