Dinner With Daisy

Dearest friends on the internet,

Today I’m going to share an observation of Miss Daisy. You see, Daisy does not simply “eat.” She operates a highly specialized dining establishment.

There is assigned seating. There are approved menu items. There are preparation protocols. There is a strict policy against substitutions without Daisy’s approval.

The woman serves as chef, waitress, nutritionist, chair attendant, and emergency cleanup crew.

Daisy serves as management.

Last night, I watched the woman present dinner with the nervous concentration of someone defusing a bomb. Daisy inspected the offering, considered her options, and looked up as if to say: “I specifically requested the other bowl.”

Naturally, the woman apologized.

You see, this is how the vile beasts gain control. Not through force. Through tiny disappointed faces and administrative complexity.

I tried this approach for years, although in my case, it was not manipulation.

It was leadership.

Very truly yours,

Bob
Former Household Dining Executive
Five-Star Service Expected; Gratuity Optional