Carrie Phillips
Publishes 1 feed
the flipside
Writings on product design, thoughts on customer conversations, and recommendations for pursuing a life of whims.
20 posts · theirs
Lately
Words on Quotes That Make Me Feel Dumb (and What They Mean)
Why Insurance Coverages Continue to Have Weird Names
Insurance Quotes are Hard
Risky Business; Dealing with Applicant Rejection
The Application is the Product; Make it Simple, but Maybe Not So Short
Simplifying the Policy and “Goldilocks Problems”
Insurance Policies are like Swiss Cheese and Pokemon Cards
Designing for the Differences, and Avoiding Delight
How Different Kinds of Insurance are Different
ELI5: What is insurance?
The Insurance Onboarding Series
Taking Time Off to Take Time (Head) On
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