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Sharon-Drew

Facilitating Systemic Brain Change

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Assumptions: Why being right may be wrong, by Sharon-Drew Morgen

We often make assumptions during our conversations about the meaning of what’s been said or sharing our best responses. But how accurate are they? I used to think that if I listened carefully I would accurately understand what was being said. I was wrong. The post Assumptions: Why being right may be wrong, by Sharon-Drew Morgen appeared first on Sharon-Drew .

Living in Nature, by Sharon-Drew Morgen

I live on a floating home on the Columbia River in North Portland, OR in the Columbia River Gorge. I get to be part of, and feel, the water on still days and experience the wind when it rocks my house during storms that blow through the Gorge. I actually live in nature. So different from living on a street! The post Living in Nature, by Sharon-Drew Morgen appeared first on Sharon-Drew .

Selling, Coaching, Leadership, Training, and Healthcare Models Overlook Buyers, Clients, Stakeholders, Learners, and Patients, by Sharon-Drew Morgen

In my 40 years of training and coaching sellers, coaches, doctors, leaders, and System Dynamics practitioners, I have never met anyone considering what’s happening on the other side. The post Selling, Coaching, Leadership, Training, and Healthcare Models Overlook Buyers, Clients, Stakeholders, Learners, and Patients, by Sharon-Drew Morgen appeared first on Sharon-Drew .

Why Behavior Modification Fails to Modify Behaviors and What to Do Instead, by Sharon-Drew Morgen

I recently chatted with a VC invested in 15 healthcare apps that use Behavior Modification to facilitate patients through permanent behavior change for enhanced health. He said although many of his apps use it, there’s no scientific evidence that Behavior Modification works. Hmmmm… And the reason you’re still using it is… “There’s nothing else to use.” The post Why Behavior Modification Fails to…

Design Training Programs to Retain Learning, by Sharon-Drew Morgen

Have you ever wondered why folks who get trained don’t retain the new knowledge? According to Harvard studies, there’s a 90% failure-to-retain in instructor-led classrooms. Surely students want to learn, trainers are dedicated professionals, and the content is important. But the problem goes beyond the students, the motivation, the trainer, or the material being trained. The post Design Training…

The Real Buyer’s Journey: why selling doesn’t cause buying, by Sharon-Drew Morgen

I moved to London in 1983 to start up a tech company after spending years as a successful sales person. For years I had qualified prospects, created decks and wrote great content, chased appointments and networked, presented, and followed up. And I was a million-dollar producer. When I became an entrepreneur, I thought I understood buyers well-enough to become one. But I was wrong. The post The…

Questions: the new superpower, by Sharon-Drew Morgen

Alexa, Siri, Google, AI, and all programs that answer questions have mechanisms that determine the answers. If you’re like me, you largely assume they're accurate, without knowing the reference material or checking further. The post Questions: the new superpower, by Sharon-Drew Morgen appeared first on Sharon-Drew .

Inconvenient Truths: how culture, assumptions, and standardization thwart change and new ideas, by Sharon-Drew Morgen

Salespeople know the likelihood of closing a sale is small (less than 5%). Leaders understand the prospect of avoiding resistance during a project is unlikely (a 97% fail rate). Doctors realize the chances of patients following their suggestions are low (95% don’t follow doctor’s orders). Trainers are aware there’s a high probability (80-90%) their audience … Inconvenient Truths: how culture,…

I Learned About Systems as a Cocktail Waitress, by Sharon-Drew Morgen

When seeking a creative alternative during a negotiation recently, I didn’t have the entire fact pattern: I knew my own version, of course, but surely even that was incomplete. But I had an alternate tool: my knowledge of systems. To identify an optimized outcome, I merely had to rely on my knowledge of patterns and systems learned decades earlier when I was a cocktail waitress. The post I Learned…

Trust: what it is, and how to initiate it, by Sharon-Drew Morgen

Trust. The big kahuna. The sales industry seeks it; doctors assume it; couples demand it; change can't occur without it. But what is it? Why isn't it easier to achieve? And how can we engender it in relationships? The post Trust: what it is, and how to initiate it, by Sharon-Drew Morgen appeared first on Sharon-Drew .