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Scott Burleson's Product HiveMind

A resource for product leaders and innovators who want to build better products by understanding what customers truly want, through the lens of Jobs-to-be-Done.

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When Product Managers Build Their Own Products

Exploring "Mostly Rational Bride" by Yael Mark

The Product Failed Due to the Decision Nobody Remembers Making

The Importance of the Market Lens

The Difference Between Customer Noise and Product Signal

Customer research rarely arrives clean.

DISCOVER Is Now Available

Follow a realistic team through the entire process

DISCOVER Arrives Sunday

What if each new customer study could build on everything your organization had already learned?

What DISCOVER Is Really About

Mentality, Process, Jobs-to-be-Done, System to Bind it Together

Sample Chapter from DISCOVER: The Moderator’s Mindset

A Head Start

The Interview Discussion Guide Is Not the Interview

Structuring Success with Customer Interviews

Why I Wrote DISCOVER

From Isolated Research Projects to a System

If Your Strategy Doesn’t Change Decisions, Is It Really a Strategy?

Action! Action! Action, Not Words!