S9E8 - Unified Commerce & AI ft. Jigar Dafda, CPTO at Fynd

In this episode of the SaaS Sessions podcast, Sunil Neurgaonkar sits down with Jigar Dafda, Chief Technology & Product Officer at Fynd, to unpack how AI is fundamentally reshaping e-commerce in India. From conversational commerce and hyper-personalization to autonomous back offices and AI-driven customer support, this conversation cuts through the hype to explain what’s actually changing, what’s…