S9E6 - The Future of Intelligent Agents in SaaS ft. Bhaskar Roy, Chief of AI Products and Solutions at Workato

Bhaskar Roy, Chief of AI Products and Solutions at Workato, breaks down the fundamental shift from app-centric thinking to agent-first architecture. This conversation cuts through the AI hype to reveal how enterprises are moving beyond simple content generation to deploy agents at the core of business processes—from quote-to-cash workflows to IT helpdesk operations. Roy reveals the critical gap…