A podcast to inspire and inform, helping you create a respectful and high-performing workplace culture.
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HR practitioners, Professional Standards Units, complaints teams and workplace investigators are at the front-line of integrity and confidence in workplace misconduct complaint processes. If you’re ever presented with allegations against senior executives — the people in charge who you might report to, and who pay your salary — your integrity and the potential for unethical interference comes into…
Scapegoating is an equal opportunity form of harmful workplace behaviour, because anyone can find themselves being made the workplace scapegoat. A phenomenon associated with workplace bullying, scapegoating takes place at a systemic level - described by Dr Nathalie Marthinek as akin to an “organisation’s immune response” to challenge, questioning and unwanted cultural change. Nathalie writes…
Time has passed since the last episode in season one of Life at the Sharp End - more than I’d intended to be honest. I’m reminded of the more contemporary words of the great philosopher Freddie Mercury, when he told us that “Time waits for nobody.” Life at the Sharp End set out to help people who want to be a part of safe, respectful and high-performing workplace cultures. In this episode, as we…
'Trauma-informed' is a phrase that’s increasingly being used, but what does this mean in practical steps that leaders, managers, HR professionals, lawyers and colleagues supporting one another need to take? Research studies have long established that workplace incivility, bullying and harassment is a traumatic experience for people affected by this unacceptable behaviour. It’s self-evident that –…
Are abrasive leaders just difficult people who need to be identified and removed from the workplace, or can they be persuaded to change their behaviour? Do they even understand what their behaviour is like and the harm that this causes to others? If you’ve listened to previous episodes of the podcast , you’ll already have heard other guests talking about the value of Dr Laura Crawshaw 's…
What do you do when you see something that’s just not right happening to someone nearby? Do you stand up and say something, or do you stand back and watch? The role of bystanders in workplace incivility, bullying and harassment incidents is significant and their behaviour can influence the course of events - for good, or for ill (†1). Bystanders might take no action for fear of becoming the next…
Charlotte Hails is an ambitious woman in leadership who began her career in policing, rising to become a Detective Chief Inspector leading people in counter-terrorism, safeguarding and public protection. But Charlotte’s experiences in policing also reflect the darker side of a workplace culture that women in uniformed services still find themselves having to deal with today. The last few years…
Workplace bullying has been shown to increase the incidents of physical and psychological harm to the health of people targeted by this behaviour. Physical harm includes an increased risk of serious cardiovascular and cerebrovascular conditions (1), and psychological conditions such as anxiety and depression arising from the increased negative emotions and stress. What happens to the brain of…
Protecting the mental health of the people who work in emergency services is a vital safeguard, given the situations they'll encounter during their career. So why is there still a stigma associated with discussing mental health, and what can people working in this environment do, to better support their own and others' mental health? Mark Bouchard has been working at the front-line of Canadian law…
Steve Farina's commitment to firefighter mental health and wellbeing has seen him play a key role in establishing the British Columbia Firefighter Resiliency Program - an innovative partnership with Blueprint that’s been independently assessed as having statistically significant positive outcomes on the mental health of first responders. Steve has been in Fire and Rescue in British Columbia,…
