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Eric Murphy transformed a chance gig as a Papa Johns delivery driver in 1999 into a 105-unit franchise empire across six states by prioritizing strategic regional growth and employee loyalty.
As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle Soriano of Goodway Group explored how AI and location intelligence can inform site selection, media strategy, audience engagement, and faster, more informed decisions.
Insurance can be complicated for restaurant owners, and not all policies provide the same protection. For pizzeria operators, seemingly small incidents can quickly become a major financial problem if the business doesn't have the right coverage.
Lauren Coulter is co-Founder and chief biscuit eater of Biscuit Belly, the Louisville, Kentucky, brunch brand she built with her husband and co-Founder, Chad Coulter. Today the brand runs 16 restaurants across seven states, generating more than $23 million in systemwide revenue, and has been franchising since 2020.
