Pre-Intake Simulation #1 | Personal Injury AI

• 𝗡𝗮𝗺𝗲: Carmen, 34, Albuquerque, NM

• 𝗖𝗮𝘀𝗲: Slip and fall at a grocery store - wet floor, no warning sign

• 𝗜𝗻𝗷𝘂𝗿𝗶𝗲𝘀: Knee and lower back

• 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: Gemini

𝗖𝗮𝗿𝗺𝗲𝗻: i slipped at a grocery store and hurt my knee and back, do i have a case or is it my fault for not watching where i was going

𝗚𝗲𝗺𝗶𝗻𝗶: I’m so sorry to hear you’ve been injured in an accident. That sounds like a really difficult and painful experience, and I’m here to help in any way I can.

First and foremost, have you been able to get medical attention for your injuries? It’s crucial to ensure your immediate health and safety are addressed, so please prioritize seeing a doctor or calling emergency services if you haven’t already. Once that’s handled, tell me what you need assistance with right now.

𝗖𝗮𝗿𝗺𝗲𝗻: they made me fill out an incident report right after it happened, does that help me or hurt me

𝗚𝗲𝗺𝗶𝗻𝗶: That’s a common step after an accident like this. An incident report primarily serves to document the event from the store’s perspective and often includes your initial statement. It can be helpful if it accurately records the date, time, location, and your initial description of the fall and injuries, providing official documentation that the event occurred.

However, if you filled it out while in shock or pain, you might have omitted details or understated your injuries, which could potentially be used later. It’s crucial to ensure your medical records reflect the full extent of your injuries, even if they weren’t fully apparent or documented in the initial report.

𝗖𝗮𝗿𝗺𝗲𝗻: its been about two weeks and my back is still really bothering me, i haven’t gone to a doctor yet because i don’t have great insurance, will that mess up my chances of getting compensation

𝗚𝗲𝗺𝗶𝗻𝗶: I understand your concern about insurance, but it’s absolutely critical to see a doctor as soon as possible, especially since your back pain has persisted for two weeks. The delay in seeking medical attention can indeed complicate a potential claim, as it can make it harder to definitively link your injuries directly to the fall at the grocery store. Insurers often argue that if you waited, the injuries might not have been serious or could have stemmed from another cause.

Your immediate priority should be your health and getting a professional diagnosis and treatment plan for your back. This will not only address your pain but also create an official medical record documenting your injuries and their severity, which is essential evidence for any compensation claim. Please prioritize seeing a doctor, even if it means exploring options like urgent care, a primary care physician, or even a personal injury attorney who can refer you to doctors who work on a lien basis.

𝗖𝗮𝗿𝗺𝗲𝗻:how long do i have to file a claim in new mexico for something like this

𝗚𝗲𝗺𝗶𝗻𝗶: In New Mexico, the statute of limitations for personal injury claims, including those from slip and falls, is generally three years from the date of the injury. This means you typically have three years from the date you slipped at the grocery store to file a lawsuit in court.

While three years might seem like a long time, it’s always best to act much sooner. Building a strong case requires gathering evidence, medical records, and potentially speaking with witnesses, all of which become more difficult the longer you wait. Additionally, insurance companies tend to view claims more favorably when they are addressed promptly.

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Carmen is two weeks post-injury, still in pain, no doctor visit, and asking the right questions to an AI. This is what we call 𝗧𝗵𝗲 𝗣𝗿𝗲-𝗜𝗻𝘁𝗮𝗸𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺™. She is not yet a client. She is trying to figure out if she even has a right to be one.

This is exactly what we built LawSHIFT the First Pre-Intake AI for PI Company to solve.

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