Compassion as a Foundation for Effective Service
Early in my career, I built an application for processing insurance waivers.
Joe’s Substack
My personal Substack
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Latest posts
Close to the Mission
How a familiar phrase in higher education quietly ranks people, and what it costs.
AI Won't Make Work Efficient. People Will.
The tool gets all the attention. Efficiency comes from people who know how to use AI well in the work they actually do.
Introducing CampusAILiteracy.com: A Shared Language for AI Proficiency in Higher Education
A question keeps coming up in my conversations with campus leaders, whether I’m talking with a CIO, a provost’s office, or a system-level committee: “We know our people need to build their AI skills.
A Map for the AI Conversation Your Campus Needs to Have
Across higher education, the AI conversation has shifted from experiments to institutions. Here's a map of the decisions every campus is now facing.
I Used AI to Study for an AI Governance Exam. Then I Passed It on My Own.
How I prepared for the AIGP with the Body of Knowledge as my spine, AI as a research partner, and judgment kept firmly human.
Who Owns This Data? A Field Guide to Data Governance
The goals, roles, and components, plus how to actually apply them.
Community First: The Socio-Technical Key to AI Adoption in Higher Education
Observations from five communities on how people actually adopt AI.
Why AI Quits on You After Five Minutes
A few weeks ago I wrote about the high cost of AI without literacy. Here’s where that cost shows up first for most people.
Every campus is running dozens of AI tools. Almost none can tell you where they all are.
Introducing the Campus AI Registry & Governance Framework — and a working demo site you can click through.
The Belonging Infrastructure That AI Cannot Replace
What 35 years of a student-built village reveals about the real value of higher education