Hello!
I don’t have any personal updates to share, so let’s move on to the curated resources!
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Lisa Gonzalez writes about 4 classic warning signs that your leadership team is stuck in the weeds and the exact operational switch required to fix it
Kawal Kour writes that the metric nobody questions is usually the most dangerous, and trying to get better at asking questions sooner
Emily DiLeo writes that the problem isn’t that knowledge doesn’t exist. It’s that the connections between those knowledge domains are often few, inconsistent, and largely accidental.
Jeff Kushmerek talks about the difference between a startup and a company that didn’t industrialize
Nancy Duarte writes that by the time leaders present the vision, they’ve already moved there in our minds. What we tend to forget is that our people haven’t, and a 6-step process to win the room during highest-stakes presentations
Kristen van Laren writes about if you could sit down with the next first marketer walking into this role, here’s what to hand them 🚢
Beth Haselhorst writes that the new hire’s real gap isn’t information. It’s judgment in the context of your company, your projects, and your processes, and judgment can’t be dumped into someone. It has to be practiced. 🚢
Talya Reynolds writes about how to be a good cross-functional partner
Kathleen Booth talks about how a lot of CEOs talk about hiring a CMO for their 20-person startup. This is almost always the wrong move.
Sarah Rilling writes that A Chief of Staff Doesn’t Own Everything. They Make Sure Everything Has an Owner.
Kathryn Castle shares a free 20-question diagnostic that scores each RevOps pillar independently and surfaces your highest-versus-lowest gap.
Claire Chandler writes that executive meetings aren’t just where decisions get made. They’re where leadership habits are exposed
Lindsey Caplan writes that attention is not just about content quality. It’s also about personal relevance and recognition.
Jen Spencer writes about restructuring standing meetings
Lee Densmer shares 6 discovery questions to ask to figure out where content is breaking down.
Kristin Dennewill writes that your revenue operation system is never done. It’s a living system that should be getting more mature, more predictable, and more valuable every quarter
Darrell Alfonso writes about 5 key Marketing Ops skills for 2027
Soph Hirst writes about The Ugly Baby and The Genius Trap: Credibility killers that undermine highly talented people
Maurizio Cuna writes about how to pinpoint the hidden bottleneck limiting your career: 6-part self-audit for consultants and knowledge workers who are sick of guessing what it takes to progress
Andrea Bartz writes about exactly how much she made from being a lead plaintiff in the largest copyright settlement ever, for the AI training of Claude on pirated books
Justin Welsh writes about mediocrity at scale
Nia Martinez writes about how the Instructional Designer Is the Ecosystem: Why healthy learning organizations aren’t built on platforms — they’re built on connection.
Nell McShane Wulfhart writes about the 8 things stopping you from deciding
Billy Oppenheimer writes about doing seemingly pointless, useless things
Ruth Umoh writes how C-suite promotions now come with three or more jobs
Greg Meyer writes that nobody has defined a good operating update
Paul Stansik writes why you should create a Dumb Sales Questions Slack channel
Lisa Gonzalez shares a free template for a one-page standard operating procedure 📝
Nora Jenkins Townson shares The Bright + Early Guide to Onboarding 🚢
Amanda Natividad writes that Creating and Promoting Were Never the Same Decision
Anne-Laure Le Cunff writes about How to Read Like a Scientist
Anusha Dasarakothapalli writes about The Hidden Skill Behind Every Successful Leader: Influence Without Authority
Tom McDowall writes about Writing to Learn in Workplace Training 📝
Paddy Moogan writes that Senior People Don’t Need You to Manage Them (So What Do They Actually Need?)
Moni Oloyede writes about how to Structure a LinkedIn Post People Want to Engage With
Neha Sadhotra writes that Everyone Thinks I’m an Academic. I Spent Four Years Building a Brand From Zero.
Zak Dychtwald writes about How Highly Effective Global Teams Collaborate Across Cultures in Harvard Business Review (3 free articles a month) 📝
Michael Watkins, Alison Beard, and Adi Ignatius discuss The New Rules for Becoming an Enterprise Leader
Cornelia Choe, Marshall Goldsmith, Alison Beard, and Adi Ignatius discuss Why Great Leaders Need More Than Good Judgment
Marisol Jordan and Matthew Volm discuss Building a World-Class RevOps Team Without a World-Class Budget
Layla Pomper discusses a 3-step, zero-perfection-needed approach to building systems and documentation 📝
Dr. Heidi Kirby, Dr. Colleen Robb, Annie Stout, and Kelly Werder discuss Why Most Workplace Training Fails (And How to Fix It)
James McArthur and Cliff Simon discuss The 3 Step Prioritization System
Melissa Moody, Leslie Greenwood, and Adam W. Barney discuss visibility, allyship, and why we believe extraordinary leaders deserve to be seen
August 5: The Science of Storytelling for Learning
August 5: The Culture Gap: New research on why culture work stalls and what actually moves it
August 6: The One-Person Business Engine
August 25: Marketing Operations & GTM Ops Meetup at Joya Kitchen, San Diego, CA (sadly, I will be out of town!)
September 2: Revenue Intelligence Summit
Big Time: A Simple Path to Time Abundance by Laura VanderKam (affiliate link to bookshop.org)
You can also 'Buy me a coffee' :)
On-demand courses:
Live courses:
The next free RevOps BootCamp session starts in the fall
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource
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