An online notebook
Light blogging recently partly due to starting a new contract, and partly due to the fact that I am just back from a lovely week by the seaside. Didn t venture too far, just an hour and a bit down the round to the North Norfolk coast, mostly Sheringham, bit of Cromer (prefer Sheringham). Was [ ]
Coined a new (to me!) phrase today: performative project management . Can see myself using it a lot from now on!
I love stories like this. Luton s Hazel Lunn shares the low down on her career in local government, from working in the contact centre to now heading up technology and infrastructure for the Council: When I first joined local government 23 years ago, I could never have imagined that one day I would become an [ ]
This looks quite interesting: London Productivity Library. A productivity tool from LOTI, for any organisation to deploy. A curated collection of prompts, workflows, productivity tips, and AI assistant how-tos that work with whatever stack your organisation uses. There is a blog post telling some of the history of it too: Like most councils, we started [ ]
Another great update on the low code platform rollout at Luton, from Kev Rowe: A key principle of our low code platform approach is to build reusable components that can support multiple services. Over the last two sprints, James Coleman, Senior Digital Developer, has introduced several new platform patterns, including: enhanced filtered list functionality within [ ]
Sucharitha Revanuru from the Essex Digital Service team writes From Bananas to Better Outcomes: Taking Product Thinking to the LGD Community: Like many digital teams, one of our biggest lessons has been learning to balance stakeholder requests with genuine user needs. Sometimes the challenge is not building quickly but making sure we are solving the [ ]
I don t know why I enjoy aggressively sceptical posts about AI so much, but I do. Here s a doozy: AI Mania Is Eviscerating Global Decision-Making: There have been several occasions where I have seen someone, apropos of nothing, blurt out almost word-for-word “AI is changing everything”, only to concede moments later that their organisation does [ ]
Matt Cain The Architecture of Effective Digital Government Centres: Over the last eighteen months a distinct cohort of governments has produced fast measurable gains in digital government. These aren’t “just” against international rankings (the biennial UN Index will be refreshed this autumn), but by governments that have delivered digital services at scale for most [ ]
Ronan Fitzgerald on the Justice Digital, Data and Science blog writes How user research transformed GOV.UK guidance for separating families: Thousands of people use guidance on child arrangements every month, often at some of the most stressful moments in their lives. We wanted to find out whether it still met people’s needs, and what we [ ]
TPX Impact have published a Market-shaping playbook for policymakers : Market-shaping is the practice of designing and delivering interventions that make a public service market produce better outcomes. Services like planning, housing management, social care and education are powered by markets, including technology and other service providers. When buyers experience vendor lock-in, can t access…