Customer Intelligence is often, the most overlooked, undervalued gold mine of any business and not just marketing and product. I ve seen it over and over. Customers, EXISTING ones, are the starting point, the anchor . and the first domino for everything you do. For 20 years, I have obsessed over understanding my customers (customer community). [ ] The post The Customer is The Compass appeared…
This year, April 27, 2026 to be exact, I turned 50 years old. And unlike other birthdays which were just another mile on the odometer to me this one mattered a lot to me. I ve told people, I haven t been this excited about a birthday since I was 16 and got to drive and [ ] The post On Marking 50 appeared first on CoryMiller.com .
Be so good they can’t criticize you.Be so good they can’t judge you.Be so good they can’t blame or shame you. Be so good . they won’t leave you.Do so much they won’t leave you. Work so hard to keep proving it.Work so hard no one could accuse you [ ] The post Rules I Lived By appeared first on CoryMiller.com .
Burnout is a thing. It s a problem. We know that. But if you flip the Burnout Iceberg you have key Leadership Practices and a roadmap of ways to help you team give their best at work. A simple word for it is just: CONNECTION. And in work today, we have the HEAD side [ ] The post Flipping Burnout Into Leadership Practices appeared first on CoryMiller.com .
Too often as leaders we want to focus on the positive, the exciting when sharing big, new vision with our teams. We want everyone to be excited about our vision. But one of the most powerful things a leader can do is ACKNOWLEDGE hard times and tough seasons. Especially for teams who s been through really [ ] The post Acknowledging The Tough, Hard, Difficult Seasons appeared first on CoryMiller.com…
Over time riding the roller coaster of leadership and entrepreneurship, I started repeating a mantra: Never waste a crisis Too often we d get bogged down in the reality of the crisis at hand, understandably. But every crisis has an opportunity in it. A crisis is something I think we humans sometimes need to actually evolve [ ] The post Never waste a crisis appeared first on CoryMiller.com .
One of the most powerful lessons I learned from my business mentor was this question: What’s in it for them? It s the missing part of your company vision, strategy and goals and the overlooked ingredient to unlocking passion for your team. We know why we as leaders and founders care. We know what’s [ ] The post The Missing Ingredient in Vision & Goals appeared first on CoryMiller.com .
I posted this on LinkedIn and wanted to share it here as it s part of my core passion in the work I do today . Here’s how I got started building, running, leading customer communities, which I now do specifically at hosting.com as Chief Evangelist: It was 2009, barely two years into running iThemes [ ] The post How I Got Started Leading Customer Community appeared first on CoryMiller.com .
I ve been a leader, I am a leader and love thinking about and practicing leadership. Even if I m a little anxious acknowledging that here. But my one-word definition of my brand of leadership is this: CARE Care about the humans, first, always and forever. It s about people. AND that starts with myself . Caring [ ] The post On Leadership and People And Care appeared first on CoryMiller.com .
At hosting.com, we’re working on our first version of our core values, along with our vision and mission. And I m honored and thankful to be contributing to this work for us. But I put a HUGE emphasis on our values and this work. They aren’t just another checkbox for me and I take them very seriously [ ] The post Vision is the Destination. Values Show us the Way. appeared first on CoryMiller.com .