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Excellence in Claims Handling · Aug 26, 2026

Offer Made and Accepted Creates Enforceable Contract

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Barry Zalma · Excellence in Claims Handling

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Post 5434

Posted on August 26, 2026 by Barry Zalma

See the full video at https://lnkd.in/g-ZtsSgK and at https://lnkd.in/ghMBdYWR

In Farmers Insurance Exchange, a California Reciprocal Insurance Exchange, The Superior Court For The County Of San Bernardino, Kathleen Ann Wood, E087128, California Court of Appeals, (July 9, 2026) Farmers Insurance Exchange insured Doyle Archer under an automobile policy with bodily injury limits of $15,000 per person and $30,000 per accident.

Archer rear-ended Kathleen Ann Wood at a red light, causing Wood to assert a bodily injury claim against him. Wood’s counsel sent Farmers a pre-litigation settlement demand offering to resolve Wood’s claim for the available policy limits, stating that if the $100,000 demand exceeded the policy, the offer was for the policy limits.

Farmers timely responded in writing, agreed to pay Wood the $15,000 per-person policy limit, and provided the requested declarations page confirming the applicable limits.

Wood later refused to complete the settlement documentation after reviewing Archer’s asset declaration and discovering possible additional assets.

Wood filed suit against Archer, and Farmers separately sued Wood for breach of contract, declaratory relief, and specific performance.

A settlement agreement is governed by ordinary contract principles.

Contract formation requires mutual consent to lawful terms, generally shown through an offer and an acceptance. Mutual assent is evaluated objectively by the parties’ outward manifestations, not by undisclosed subjective intent.

The Court of Appeal concluded that Wood’s July 30, 2021 letter objectively offered to settle her bodily injury claim for the available policy limits if Farmers accepted in writing by the stated deadline and provided the declarations page. Farmers satisfied those conditions by timely tendering the $15,000 per-person limit and supplying policy documentation.

Because the demand letter expressly converted the $100,000 figure into a policy-limits demand if the policy limits were lower, Farmers’ $15,000 acceptance was not a counteroffer but was an acceptance with consideration.

The Court of Appeals rejected Wood’s argument that Archer’s asset declaration altered or defeated the settlement. Wood’s demand did not condition settlement on a satisfactory asset declaration, and Farmers’ later inclusion of such a declaration did not create a novation (a new contract) noR rescind the agreement, nor add a new material term.

The enforceable agreement was formed when Farmers accepted the policy-limits demand on August 25, 2021.

The decision emphasizes that policy-limits settlement demands are interpreted according to their objective wording. An insurer may accept by tendering the actual policy limit.

Post-acceptance paperwork generally does not undo an otherwise formed settlement unless the original offer made that paperwork a condition of acceptance or the parties clearly agreed to substitute new obligations.

Enforcement of clear pre-litigation settlement communications discourages parties from avoiding settlement based on later dissatisfaction with collateral information not made a condition of the offer.

For insurers, the case reinforces the importance of timely written acceptance and complete compliance with the demand’s stated conditions.

The decision highlights the need to expressly include any asset-disclosure or additional documentation requirements as conditions of settlement if they are intended to affect contract formation.

The Court of Appeal granted Farmers’ writ petition and directed the trial court to vacate its order denying summary judgment or summary adjudication and to enter a new order granting summary adjudication on Farmers’ declaratory relief cause of action.

The court held that Farmers’ August 25, 2021 response created a binding settlement agreement resolving Wood’s bodily injury claim against Archer for the $15,000 policy limit.

Claimants, hoping to create a bad faith case against an insurer often make immediate policy limits demands before litigation. In this case the Plaintiff made a $100,000 demand or a policy limits demand if the limit is less than $100,000. Farmers accepted and paid and the Plaintiff refused to honor the acceptance of the demand. Basic contract law was applied, the plaintiff made an offer, Farmers accepted the offer and paid consideration. The contract was confirmed and the settlement was enforced.

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