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Reimagining Communications with Matt Swain
Whether your relationships are with customers, investors, or members, their expectations for how to communicate with your organization are changing. This podcast series focuses on the opportunities and challenges facing companies on the road to reimagining communications and the transformation they can anticipate along the way.
10 posts · theirs
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Episode 69: Exploring Communications Effectiveness and Behavioral Science with Emmeline Kite, Head of Professional Services and CX, Broadridge Customer Communications International
Episode 68: Segmentation, Satisfaction, and the Future of Brand Communications with Dr. Annie Wilson, The Wharton School
Episode 67: Driving Print Efficiencies and Increasing the Value of Digital featuring Christoph Stehmann, President of Broadridge Customer Communications
Episode 66: “Navigating Change with a Mindshift Mindset” with Brian Solis, Author, Head of Global Innovation at ServiceNow
Episode 65: “40 Million to One: The Data Behind Investor Engagement”with Dan Cwenar, President of Investor Communications Solutions, Data and Analytics at Broadridge
Episode 64: “Create Customer Experiences that Matter” with Joan Smith, Managing Director and Global Solutions Lead at Protiviti Digital
Episode 63: “Gen AI: Chat GPT Turns 1. What’s Next?” with Joseph Lo, Head of Enterprise Platforms and Co-Head of AI at Broadridge
Episode 62: “Investing for the Future with Technology” with Lisa Kottler, Chief Growth Officer at Sallus Retirement
Episode 61: “What Are Customers Thinking?” with CJ Warriner, Senior Marketing Director at Broadridge
Episode 60: “Elevate and Amplify Voices” with Naadia Burrows, Chief Diversity Officer at Broadridge
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