Shipping and return policies for Maloca

Shipping Info
All orders are fulfilled by K7 Music and shipped from our Austrian warehouse.

Shipping Methods
German orders: Shipped via GLS.
Austrian and rest-of-world orders: Shipped via Austrian Post.

Estimated Shipping Times

From the Austrian Warehouse:
Austria & Germany: 1-3 working days
European Union: 5-10 working days
Rest of the World: 10-30 working days

Orders are typically delivered within 30 days after acceptance, except for pre-orders. For pre-orders, an estimated shipping date will be provided based on stock availability.

Important Notes
These delivery times are estimates and cannot be guaranteed.
Delivery may take longer due to circumstances beyond our control, such as delays with domestic shipping services or unforeseen events.
Return Policy
To arrange a return or address any queries, please contact us at support@k7music.zendesk.com and include your order number.