Service Catalog

Service Catalog is a central source of information about the services IONOS CLOUD offers to its customers.

Scope of Validity

This document offers details on the worldwide provision and operation of all services provided by IONOS CLOUD. It is valid for IONOS CLOUD GmbH and its national affiliates.

The IONOS CLOUD platform

IONOS CLOUD provides a comprehensive, enterprise-grade cloud computing platform offering both Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions. The portfolio encompasses scalable virtual and dedicated compute resources, high-performance block and object storage, and advanced software-defined networking, alongside fully managed services for Kubernetes, databases, and Artificial Intelligence workloads. Resources are provisioned on an on-demand basis, with billing calculated according to the specific consumption of compute, storage, and network capacity as defined in the current price list.

Users maintain full control over the provisioning and decommissioning of resources. IONOS CLOUD provides interfaces for this purpose, allowing customers to control the resources in a flexible manner. The following interfaces are currently available:

IONOS CLOUD model

Data Center Designer

IONOS CLOUD provides the customer with access to a personalized web application called the “Data Center Designer” (DCD). The DCD can be accessed via modern Internet browsers. Specifically, the DCD allows the customer to both control and manage the services or sub-services provided by IONOS CLOUD, including:

Creating, editing, and deleting virtual data centers
Creating, (re-)starting, stopping, and deleting virtual servers, including optional storages
Configuring/modifying existing virtual servers, including optional storages
Creating, editing, and deleting snapshots
Uploading, editing, using, and deleting private images
Reserving and managing static public IP addresses
Creating and managing private and public LANs, including firewall setups
Creating and managing SSH keys
Management of integrated Cloud services (For example, IONOS CLOUD Object Storage, Managed Kubernetes, Backup Service)

Virtual Data Center

On the IONOS CLOUD platform, the customer can create so-called “Virtual Data Centers” (VDC). A VDC is a repository for all infrastructure resources ordered by the customer. Access to the resources in a VDC – similar to operating a physical data center – is only possible via a corresponding network or internet connection. Within a VDC, the IONOS CLOUD software allows for the distribution of various resources to different availability zones.

IONOS CLOUD provides the customer with the flexibility to change the ownership of the VDC. Any IONOS CLOUD customer who is a billing contract owner has the capability of transferring the ownership of a VDC created under the scope of his account with all related rights and responsibilities to any other customer having a billing contract with IONOS CLOUD. To change the ownership of his VDC the customer is requested to contact the 24/7 Enterprise Level Support.

Multi-User Management

Account Types

The authentication on the Data Center Designer requires that an account is assigned at least one username and one password. There are three distinct types of accounts:

Contract Owner – This account is created automatically for the user who initially registered with IONOS CLOUD. Only one "Contract Owner" account can exist per contract made with IONOS CLOUD. A “Contract Owner” is authorized to fully access all resources, create and delete “User” accounts, and assign an “Administrator” role to them.
Administrator - This role has the same privileges as the "Contract Owner", except this account type is restricted from changing the contract payment method. “Administrators” can assign “Administrator” roles to “User” accounts. It is possible to revoke the "Administrator" role after it has been assigned.
User - This is the most basic account type. “Contract Owner” and "Administrator" account types can create or delete an unlimited number of accounts of the "User" type. This account type can be upgraded to the "Administrator" role and assigned specific privileges.

Resource Authorization

Multi-user management controls access to the following resource types:

Virtual Data Centers
Snapshots
Images
IP Blocks
Backup Units
Kubernetes Clusters

The assigning of rights is based on Groups. A Group contains one or more “User” accounts. A “User” account can be a member of several Groups. “Contract Owner” or “Administrator” accounts are exempt from group management, as they have access to all contracted resources.

Multi-user management distinguishes between the following authorizations for resources:

Read – The resource and the objects they contain are visible. The attributes of objects can be displayed. The resource and the object it contains cannot be changed, nor can additional objects be added. The read authorization is implicit as soon as a group is assigned to a resource.
Edit – The resource and the objects they contain are visible. The attributes of objects can be displayed and changed. The resource and the objects they contain can be deleted.
Sharing – Authorizations for access to the resource can be changed.

Group Rights

The following group rights can be configured per group:

Create Data Center: Create new virtual data centers.
Create Snapshots: create snapshots of storages for which the group members hold at least “read” authorization.
Reserve IP Blocks: reserve additional IPv4 blocks or give back IPv4 blocks, which are available to the group members via the “edit” authorization.
Create Internet Access: Allows provisioning of public LANs inside a virtual data center.
Use Object Storage: Access IONOS CLOUD Object Storage.
Create Backup Units: Create a new Backup Unit account for backup agent registration and activation.
Create Kubernetes Clusters: Create new Kubernetes Clusters.
Access Activity Log: View Activity Logs for the entire contract.

Two-Factor Authentication

For every account that is configured for access to the IONOS CLOUD DCD (“Contract Owner”, "Administrator" or “User”), the use of 2-Factor Authentication can optionally be configured with a one-time password pursuant to RFC 6238 TOTP. 2-Factor Authentication provides increased security during the login process. In addition to their user name and password, when they log in, they are required to provide a code, which is generated using a special application (an “authenticator”).

Each account type can activate or deactivate this option in the DCD > Account management > Security for the respective account.

“Contract Owner” type accounts can set Two-Factor Authentication as a mandatory requirement for "Administrator" and “User” type accounts.

Remote Console

Integrated KVM Console: A fully interactive, browser-based HTML5 console providing direct out-of-band access to a server's monitor, keyboard, and mouse. This ensures secure access to the instance even if external network connectivity (SSH/RDP) is disrupted, without requiring additional plugins or client-side software.

IONOS CLOUD APIs

IONOS CLOUD provides a comprehensive suite of APIs that enable full programmatic control over the infrastructure. These APIs allow customers to automate the provisioning, configuration, and management of all resources—including Compute, Storage, Networking, and Managed Services—and integrate them directly into existing CI/CD pipelines and third-party tools.

Official Documentation & Specifications: For the complete, up-to-date list of available APIs, OpenAPI specifications, and technical endpoints, please refer to IONOS CLOUD API Overview .

AI

AI Model Hub

The AI Model Hub is a fully managed, serverless inference platform that provides secure API access to a curated selection of open-source Foundation Models. It enables the integration of generative AI capabilities—including text generation, code completion, and image creation—into applications without the need for customers to provision, manage, or scale the underlying physical GPU infrastructure.

Key Service Capabilities:

Foundation Model Access: On-demand access to state-of-the-art Large Language Models (LLMs) and Text-to-Image models.
Retrieval Augmented Generation (RAG): Integrated support for vector databases and text embeddings, allowing users to index proprietary document collections and ground model responses in their own private data.
API Compatibility: Provides a fully OpenAI-compatible API endpoint, ensuring seamless interoperability with existing AI SDKs, libraries, and toolchains.
Usage-Based Scaling: The platform operates on a serverless architecture with transparent rate limiting (Base and Burst limits) and billing based on consumed tokens or generated images.

Hosting Region: Germany (Berlin)

All data processing and inference occur exclusively within this region.

Service Availability: Global

The API endpoints are available from any location via the public internet.

Backup & Storage

Backup Service

The Backup Service is a fully integrated backup solution powered by Acronis technology. It enables customers to perform efficient backups of virtual machines, physical servers, and applications running within the IONOS CLOUD or on-premises.

Backup data is stored in ISO 27001 certified data centers, ensuring strict data sovereignty and security. Customers can choose to store data in the fully managed Backup Service repositories or target their own IONOS CLOUD Object Storage buckets. The infrastructure leverages high-bandwidth internal connectivity (up to 10 GBit/s) to ensure short backup windows and seamless data throughput for both incremental and full system restores.

Features of the fully integrated backup function:

Encrypted data storage in ISO-certified data centers in Germany
Comprehensive image backup (full backup) or incremental backup
Standard workload support
Incremental and differential backups
Basic scheduling
Rapid disaster recovery (One-click recovery) and complete data restore
Data migration
Continuous data protection
Backup support for Microsoft SQL
Advanced database & cluster support: Application-aware and cluster-aware backups for Microsoft SQL Server (AAG), Microsoft Exchange (DAG), Oracle DB, SAP HANA, MariaDB, and MySQL.
Data protection map and compliance reporting
Off-host data processing
Advanced virtualization tools
Remote operations with bootable media

The Backup Service allows the customer to perform a quick and efficient backup of data from applications and any images the customer is using. The customer can also backup data from applications that run on-premises or in private Clouds in commonly used virtualized environments such as VMware and Hyper-V.

The fully integrated backup system supports the following platforms:

Windows Server and Desktop operating systems
Linux
Mac
Hyper-V and other Hypervisor solutions
Workstations, physical and virtual servers

The following advanced protection packs can be enabled for each workload (a virtual machine, a server, or a workstation):

Note: The Advanced Backup Feature Pack has been discontinued. All capabilities previously included in that pack — such as continuous data protection, SQL and cluster backup support, and off-host data processing — are now included in the base Backup Service at no additional cost.

Direct Backup to Public Cloud: You can store backup data directly in public cloud storage instead of the default managed Backup Service repositories.
- Backup directly to public cloud storage. For example, use our IONOS CLOUD Object Storage.
Advanced Security: Protects your workloads continuously from all malware threats.
- Antivirus and antimalware protection with local signature-based detection (with real-time protection)
- Exploit prevention
- URL filtering
- Endpoint firewall management
- Forensic backup, scan backups for malware, safe recovery, corporate allowlist
- Smart protection plans (integration with CPOC alerts)
- Centralized backup scanning for malware
- Remote wipe
- Microsoft Defender Antivirus
- Microsoft Security Essentials
Advanced Management: Allows you to patch vulnerabilities on the protected workloads.
- Patch management
- Disk health
- Software inventory
- Fail-safe patching
- Cyber Scripting
- Remote assistance
- File transfer and sharing
- Selecting a session to connect
- Observing workloads in multi-view
- Connection modes: control, observe, and curtain
- Connection via the Quick Assist application
- Remote connection protocols: NEAR and Screen Sharing
- Session recording for NEAR connections
- Screenshot transmission
- Session history report – 24 monitors
- Threshold-based monitoring
- Anomaly-based monitoring

Block Storage

Block Storage allows the customer to use a dual-redundant storage system. Each block storage created by the customer is stored on two storage servers, providing active-active redundancy. For additional data protection, every storage server is based either on a hardware RAID system or on a software RAID system.

Direct Attached Storage (DAS) Block Storage based on Non-Volatile Memory Express (NVMe) are single-redundant storage systems. As this storage is installed directly into the physical server hosting the virtual machine, the storage volume is not stored across two servers. However, every DAS volume is covered by a software RAID system.

Access to the HDD and SSD volumes requested by the customer is achieved via the internal InfiniBand (RDMA) network. DAS volumes are connected to the mainboard of the server and benefit from fast peripheral component interconnect express (PCI express) bus performance.

For Solid State Drive volumes, IONOS CLOUD offers two performance classes that can be selected at the time of ordering the volume. SSD Premium is optimized for high performance while SSD Standard is recommended for fast data access with general-purpose scenarios.

HDD and DAS volumes deliver a static performance profile independent of the volume size. In comparison, SSD volumes deliver higher performance depending on the volume size and get capped at a specific size.

Drive Type

Hard Disk Drive (HDD)

Use

Shared

Minimum and maximum size

1 GiB – 4 TiB per volume *

(up to 24 HDD per VM supported)

Read / write speed, sequential

200 MB/s at 1 MiB block size

Read / write speed, random

1,100 IOPS at 4 KiB block size

*Larger volumes available on request.

Drive Type

Solid State Drive (SSD) - Premium

Use

Shared

Minimum and maximum size

1 GiB – 4 TiB per volume * (up to 4 SSD per VM supported)

Read / write speed, sequential

1 MB/s per GiB at 1 MiB block size

Max. read / write speed, sequential

600 MB/s per VM at 1 MiB block size and minimum 4 Cores, 4 GB RAM

Read speed, random

75 IOPS per GiB at 4 KiB block size

Max. read speed, random

45,000 IOPS per VM at 4 KiB block size and minimum 4 Cores, 4 GB RAM

Write speed, random

50 IOPS per GiB at 4 KiB block size

Max. write speed, random

30,000 IOPS per VM at 4 KiB block size and minimum 4 Cores, 4 GB RAM

*Larger volumes available on request.

Drive Type

Solid State Drive (SSD) - Standard

Use

Shared

Minimum and maximum size

1 GiB – 4 TiB per volume * (up to 24 SSD per VM supported)

Read / write speed, sequential

0.5 MB/s per GiB at 1 MiB block size

Max. read / write speed, sequential

300 MB/s per VM at 1 MiB block size and minimum 2 Cores, 2 GB RAM

Read speed, random

40 IOPS per GiB at 4 KiB block size

Max. read speed, random

24,000 IOPS per VM at 4 KiB block size and minimum 2 Cores, 2 GB RAM

Write speed, random

30 IOPS per GiB at 4 KiB block size

Max. write speed, random

18,000 IOPS per VM at 4 KiB block size and minimum 2 Cores, 2 GB RAM

*Larger volumes available on request.

Drive Type

Direct Attached Storage (DAS)

Use

Shared

Minimum and maximum size

Predefined per template 30 GB - 960 GB for active templates (1 DAS per Cubes VM)

Read / write speed, sequential

250 MB/s at 1 MiB block size

Read / write speed, random

5000 IOPS at 4 KiB block size

Bandwidth burst

500 MB/s at 1 MiB block size

for 60 seconds

IOPS burst

10000 IOPS at 4 KiB block size

for 60 seconds

Snapshot

IONOS CLOUD allows the customer to create so-called snapshots of individual block storages (HDD, SSD, DAS). A copy of each block storage can be accessed (and deleted) via DCD and Cloud API, and new block storage of any type can be created based on a snapshot. The provisioning speed is 50 MB/s.

Available Images

The following list provides an overview of the standardized images provided by IONOS CLOUD:

Open Source Linux

Alma Linux
Debian Linux
Rocky Linux
Ubuntu Linux

Enterprise Linux

SUSE Linux Enterprise Server (SLES)

Note:

A Bring Your Own Subscription (BYOS) model is applicable for SLES, and it is available in the following regions in Germany:
- Berlin de/txl
- Frankfurt de/fra/1 and de/fra/2

Red Hat Enterprise Linux

Microsoft Windows Server

Microsoft Windows Server 2016
Microsoft Windows Server 2019
Microsoft Windows Server 2022
Microsoft Windows Server 2025

Microsoft SQL Server

Microsoft SQL Server 2019 (Web, Standard, Enterprise)
Microsoft SQL Server 2022 (Web, Standard, Enterprise)
Microsoft SQL Server 2025 (Standard, Enterprise)

Note: MS SQL Enterprise is only available on request. For more information, see Request Approval for Microsoft SQL Enterprise Server Images.

New versions of the standardized images may be added and old versions will be removed when the vendor no longer supports them.

Note: We reserve the right to add non-LTS and testing/beta versions. Please follow the vendor's recommendations and refrain from using them for production use cases.

Image Upload

IONOS CLOUD allows the customer to upload their own images to the infrastructure via upload servers. This procedure is to be completed individually for each data center location. IONOS CLOUD optionally offers transmission with secure transport (TLS). The uploading of HDD and CD-ROM/DVD-ROM images is supported. Specifically, the uploading of images in the following formats is supported:

CD-ROM / DVD-ROM

*.iso — 9660 image file

HDD Images

*.vmdk VMware HDD images
*.vhd, *.vhdx HyperV HDD images
*.cow, *.qcow, *.qcow2 Qemu HDD images
*.raw binary HDD image
*.vpc VirtualPC HDD image
*.vdi VirtualBox HDD image

A dedicated upload server is available for each data center location. Images can be transmitted to the upload server encrypted via FTPS (FTP-TLS) or unencrypted via FTP.

The following upload servers are available:

Berlin: ftp-txl.ionos.com
Frankfurt: ftp-fra-1.ionos.com (de/fra/1) and ftp-fra-2.ionos.com (de/fra/2)
Frankfurt(legacy): ftp-fra.ionos.com (de/fra)
Karlsruhe: ftp-fkb.ionos.com
London: ftp-lhr.ionos.com
Worcester: ftp-bhx.ionos.com
Paris: ftp-par.ionos.com
Logroño: ftp-vit.ionos.com
Las Vegas: ftp-las.ionos.com
Newark: ftp-ewr.ionos.com
Lenexa: ftp-mci.ionos.com

Once the image has been transmitted to the upload server, the image will be converted into the internal image format of IONOS CLOUD. The user will be informed by email when the conversion process starts.

Once the conversion is complete, the image will be available for use in the DCD or Cloud API under the name by which it was transmitted to the upload server.

Data Upload Service

IONOS CLOUD offers customers the ability to transfer large amounts of data by mailing physical storage media to our Berlin office. This service requires a minimum of 50 TB of data. We support a variety of hardware interfaces, including USB and SATA. To ensure data security, encrypt the data on your storage devices before delivery.

All uploads are performed as a 1:1 copy to a volume and provided in the virtual data center nominated by the customer. The customer is able to attach this volume to a virtual server of their choice.

After completion of the upload, the data storage medium will be returned to the customer. The data upload service can be requested through Customer Support.

Storage Availability Zones

Customers can assign availability zones to HDD and SSD storage volumes to secure data, improve reliability, and create high availability scenarios.

Note that the Storage Availability Zone for SSD in data center location Karlsruhe is not provided. DAS storage volumes do not support availability zones as they are installed on the physical compute servers directly.

Virtual storage volumes with different storage availability zones assigned operate on different physical resources. Availability zones can be assigned using the DCD or Cloud API.

Cloud-init

IONOS CLOUD offers Cloud-init support for all Linux images. For Windows images, no Cloud-init functionality is provided. The feature is activated in all locations. All public IONOS CLOUD Linux images support Cloud-init. For private images, it is the customer's responsibility to make sure that their own images support Cloud-init.

Currently, IONOS CLOUD supports injecting user data.

Network File Storage

Network File Storage is a managed service that provides shared file storage to multiple virtual machines of the virtual datacenter using the NFS protocol.

The product is based on the ZFS open-source file system. It can detect and correct errors while in use without the need for a dedicated file system checker, making it suitable for mission-critical applications that require high availability.

Network File Storage uses 2 virtual machines in Active-Passive mode to provide high availability. Access to the SSD volumes is achieved via the internal InfiniBand (RDMA) network.

Storage is based on the SSD Standard performance class recommended for fast data access with general-purpose scenarios. Data is stored on two storage servers, providing active-active redundancy. For additional data protection, every storage server is based either on a hardware RAID system or on a software RAID system.

Network File Storage provides access using the NFS v4.2 protocol. It allows standard Linux clients to read and write directly to storage, scaling performance linearly for both IOPS and throughput, maximizing the limits of storage and network infrastructures:

Reduced protocol overhead with compound operations and caching.
Efficient file operations with minimal server interaction.
Enhanced performance with multiple parallel network connections.
Detailed file-level access and performance telemetry.

Drive Type

SSD - Standard

Usage mode

Shared

Minimum and maximum cluster size

2 TiB – 42 TiB

Maximum bandwidth

300 MB/s per 4 TiB with a 1 MiB block size

Maximum Read IOPS

24.000 IOPS per 4 TiB with a 4 KiB block size

Maximum Write IOPS

18.000 IOPS per 4 TiB with a 4 KiB block size

IONOS CLOUD Object Storage

IONOS CLOUD Object Storage is a secure, scalable storage solution that offers high data availability and performance. The product adheres to the S3 API standards, enabling the storage of vast amounts of unstructured data and seamless integration into S3-compatible applications and infrastructures.

It supports the following features:

Versioning
Logging (available for user-owned buckets)
Server-side encryption with IONOS CLOUD-managed keys (SSE-S3)
Server-side encryption with customer-provided keys (SSE-C)
Access management via Bucket Policies and Access Control Lists (ACLs)
Lifecycle management
Static website hosting
Cross-Region Replication (available for user-owned buckets)
Object Lock with Governance and Compliance modes
Bucket and object tagging
Public Access Block
Access from a private LAN to Object Storage endpoints using a Managed Network Load Balancer

IONOS CLOUD Object Storage is included with every contract, with no need for additional registration or activation. Through a user-friendly graphical interface and standard S3-compatible Object Storage clients, customers can efficiently manage their objects and configure access controls using Bucket Policies in accordance with the Object Storage standard.

Currently, IONOS CLOUD Object Storage is available in the following locations, with more locations to be added soon.

Location

IONOS CLOUD Object Storage API Endpoint

Static Website

BSI IT Grundschutz

Bucket Type

Frankfurt (DE/FRA/1)

s3.eu-central-1.ionoscloud.com

s3-website-de-central.profitbricks.com

Compliant

User-owned

Berlin (DE/TXL)

s3.eu-central-2.ionoscloud.com

s3-website-eu-central-2.ionoscloud.com

Compliant

User-owned

Logroño (ES/VIT)

s3.eu-south-2.ionoscloud.com

s3-website-eu-south-2.ionoscloud.com

Compliant

User-owned

Frankfurt (DE/FRA/2)

s3.eu-central-4.ionoscloud.com

s3-website.eu-central-4.ionoscloud.com

Compliant

Contract-owned

Berlin (DE/TXL)

s3.eu-central-3.ionoscloud.com

s3-website.eu-central-3.ionoscloud.com

Compliant

Contract-owned

Lenexa (US/MCI)

s3.us-central-1.ionoscloud.com

s3-website.us-central-1.ionoscloud.com

Compliant

Contract-owned

Note: The hostname of the static website for location Frankfurt points to a ProfitBricks Object Storage installation which was the legal predecessor of IONOS CLOUD.

Compute Services

Compute Engine

Dedicated Core Server

These virtual machines run on dedicated CPU Cores. With Dedicated Core Servers you gain full access to the provisioned CPU resources,free from resource sharing with other virtual machines on the same physical host. This guarantees optimal performance, stability, reduced latency, and predictable performance. You can freely configure the number of cores and RAM required for your workloads, while choosing from the available CPU types available in your current VDC. Dedicated Core Servers can start from a storage volume, a CD-ROM, or a NIC.

Furthermore, it is also possible for a Dedicated Core Server to be configured with the help of advanced settings for the use of “Live Vertical Scaling” (LVS). LVS allows further resources to be added to your virtual machine while the operating system is in use. The scaling of resources without having to restart your virtual machine can be applied as follows:

Upscaling: CPU, RAM, NICs, storage volumes,
Downscaling: NICs, storage volumes.

For IONOS CLOUD provided public Images, LVS is activated by default. LVS capabilities on private images and snapshots can be changed before applying them to new instances. The Image Manager provides edit functionality to these properties. Linux supports all standard LVS functions, Windows server instances, however, only support Upscaling of CPU, NICs and storage volumes, and Downscaling of NICs at this time. LVS for RAM is possible starting from 1 GB RAM and in full increments of GB.

Possible configurations of a Virtual Server are presented in the table below:

AMD Processors

Components

Minimum

Maximum

Processor core (core)

1 Core

62 Cores

Random access memory (RAM)*

0.25 GB RAM

230 GB RAM

PCI Slots (NICs and storage volumes)

0 PCI Slots

24 PCI Slots

CD-ROM

0 CD-ROM

2 CD-ROMs

* Increment/decrement of 1 GB when LVS is activated, RAM expansion beyond the defined maximum size possible on request.

Intel Processors

Components

Minimum

Maximum

Processor core (core)

1 Core

62 Cores

Random access memory (RAM)*

0.25 GB RAM

230 GB RAM

PCI Slots (NICs and storage volumes)

0 PCI Slots

24 PCI Slots

CD-ROM

0 CD-ROM

2 CD-ROMs

* Increment/decrement of 1 GB when LVS is activated, RAM expansion beyond the defined maximum size possible on request.

Core

Generation

AMD EPYC Gen 3

AMD EPYC Gen 5

Intel Xeon Gen 5

Intel Xeon Gen 6

CPU Model

Milan

Turin

Haswell / Broadwell

Skylake

Ice Lake

Sierra Forest

Use

Exclusive

Clock frequency

2.0 GHz

2.6 GHz

2.0/2.1/2.4 GHz

2.0/2.1 GHz

2.0 GHz

2.4 GHz

Core Processing

Hyper-Threading

High-Throughput Cores

The different data center locations may be equipped with different CPU models. If the CPU model is listed below, but not displayed on the contract, please contact the IONOS CLOUD support team for further assistance.

CPU / Location

AMD EPYC Gen 3 (Milan)

AMD EPYC Gen 5 (Turin)

Intel Xeon Gen 5 (Haswell / Broadwell)

Intel Xeon Gen 5 (Skylake)

Intel Xeon Gen 5 (Ice Lake)

Intel Xeon Gen 6 (Sierra Forest)

Berlin (DE/TXL)

✅

Frankfurt (DE/FRA)

✅

Frankfurt (DE/FRA/1)

✅

Frankfurt (DE/FRA/2)

✅

Karlsruhe (DE/FKB)

✅

London (GB/LHR)

✅

Worcester (GB/BHX)

✅

Paris (FR/PAR)

✅

Logroño (ES/VIT)

✅

Las Vegas (US/LAS)

✅

Newark (US/EWR)

✅

Lenexa (US/MCI)

✅

Legacy CPU Models

The AMD Opteron CPU is classified as a legacy model and is not available for new provisionings. Its availability is limited to supporting existing workloads within the following locations:

Karlsruhe (DE/FKB)
Las Vegas (US/LAS)
Newark (US/EWR)

AMD Core

IONOS CLOUD offers EPYC processors in selected locations, optimized for high performance within Cloud infrastructure.

The current processor design allows for a high number of cores within one host system. Therefore, virtual machines may have up to 62 AMD cores.

Intel Core

The Intel Xeon processors provided by IONOS CLOUD include both Gen 5 and Gen 6 models, each utilizing advanced multi-core technologies.

Intel Xeon 5 cores from the Haswell, Skylake, and Ice Lake families support hyper-threading, allowing each physical core to handle two simultaneous threads. This can improve performance by enabling more efficient parallel processing, provided the software supports multi-threading. Modern operating systems, including Windows and Linux, can fully leverage this feature.

The latest Gen 6 Intel Xeon processors, including Sierra Forest, use a multi-core architecture, where each physical core is presented as a single core within your virtual machine. This design ensures efficient and optimized resource allocation for demanding workloads in cloud environments.

Host Systems

Many host systems are kept ready at each location for operating virtual servers for the customers. Each host server is redundantly connected to the InfiniBand network. The host systems are assembled by the manufacturers based on our specifications and then delivered to the site.

vCPU Server

vCPU servers provide a good balance of compute resources, which are ideal for a wide range of applications. Unlike Dedicated Core Servers, which come with guaranteed dedicated resources, vCPU servers do not. This means that CPU resources are optimized by the hypervisor. The vCPU servers are well-suited for typical workloads that prioritize cost-efficiency and can accommodate variations in performance. Within the DCD or Cloud API, you can freely configure the ratio of vCPUs to RAM for your virtual machines. However, unlike the Dedicated Core Servers product, you do not have the option to choose the CPU type for your vCPU server.

Currently, vCPU Servers are available in:

Berlin (DE/TXL)
Frankfurt (DE/FRA/1)
Frankfurt (DE/FRA/2)
London (GB/LHR)
Worcester (GB/BHX)
Paris (FR/PAR)
Logroño (ES/VIT)
Newark (US/EWR)
Lenexa (US/MCI)

vCPU Servers can start from a storage volume, a CD-ROM, or a NIC.

Additionally, vCPU Servers can use "Live Vertical Scaling" (LVS) for advanced configuration. LVS enables adding resources like vCPUs, RAM, NICs, and storage to a running Virtual Server without requiring a restart. This scaling process can be done to increase or decrease resources.

Limitations

Components

Minimum

Maximum

vCPU

1 vCPU

60 vCPUs

RAM

0,25 GB RAM

230 GB RAM*

NICs and storage

0 PCI connectors

24 PCI connectors

CD-ROM

0 CD-ROMs

2 CD-ROMs

Larger RAM sizes can be made available on request.
While provisioning the vCPU Server product, users cannot select the CPU Model through the DCD or Cloud API.
Customer cannot auto-migrate from vCPU Server type to Dedicated Core Virtual Servers. A virtual machine recreation process is required.
vCPU can be single or multi-threaded, depending on the underlying hardware.

Confidential VM

Confidential VMs (CVMs) are designed for workloads that process highly sensitive data. They run inside a hardware-enforced Trusted Execution Environment (TEE) based on AMD SEV-SNP. Memory is encrypted per VM, with the keys managed by the AMD Secure Processor, the hardware root of trust. This protects data while it is being processed.

The trust model covers the full instance lifecycle. Instances are built from customer-owned images (BYOI). Customers can run their own attestation to verify the exact state of the TEE — firmware, kernel, and startup configuration — before any secrets or encryption keys are released. This replaces a contractual trust model with one enforced in hardware.

Each CVM runs on dedicated CPU cores. Because the cores are not shared with other virtual machines on the same host, customers get full, exclusive access to the provisioned resources and consistent, predictable performance.

Availability:

Frankfurt (DE/FRA/2) on AMD EPYC Turin.

Configuration Sizes:

Confidential VM offers the same core and RAM configurations as Dedicated Core Server.

Cubes

Cubes are a separate type of virtual machine. While Virtual Servers have the option to use Cores exclusively as 'Dedicated Cores', Cubes share them with other Cubes instances and expose virtual CPUs (vCPU). Still, these virtual machines are fully isolated and separated so that no data is available to any other virtual machine running on the same physical core.

In addition, Cubes are delivered with one NVMe storage that is directly attached to the physical server unit. This block storage device uses one of the PCI slots available by default.

Cubes are designed for cost optimization and workloads for which failover gets realized by the application and not the infrastructure. Cubes are currently rolled out to all European locations but may not be available to specific virtual data centers even if the feature is announced for availability in a particular location. Due to technical dependencies, Cubes may not be available for all legacy virtual data centers in the location Frankfurt. The product is available for newly created virtual data centers. Currently, Cubes are released in:

Berlin (DE/TXL)
Frankfurt (DE/FRA/1)
Frankfurt (DE/FRA/2)
London (GB/LHR)
Worcester (GB/BHX)
Paris (FR/PAR)
Logroño (ES/VIT)
Newark (US/EWR)