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Words and Actions

A podcast about how language matters in business, politics and beyond.

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Language of Food

Let's tuck into the language of food! We discuss advertisements for plant-based food and for meat and dairy, look at cookbooks with our interview guests, and find out how different descriptions of one and the same dish can make it cost more than twice as much in one place than another. Along the way, five people tell us about their work on everything from multilingualism in Korean coffeehouses to…

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The language of emotions

OMG!! A new Words & Actions episode has landed and we couldn't be more excited! In this start to a six-part series, "The language of…", we look at the language of emotion: in the workplace, in advertising and in online selling. There is a fair bit of swearing, our interview guest tells us about emotional labour, and in the end, your hosts get hit in the feels about a charity ad. Join us for a…

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Financial Communication

How do you talk money without losing trust—or your audience? From quarterly earnings calls to investor pitches, the world of financial communication is a tightrope walk of clarity, persuasion, and credibility. What makes numbers sound good? When does transparent/positive become too transparent/positive? And why does jargon sometimes feel like the best financial armour? Tune in for a lively dive…

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Language in Business, Language at Work

Wait a minute. Why does 'corporate consultant' sound more prestigious than 'business consultant'? Or does it? Do they mean the same thing? How does organizational communication differ from corporate or business communication? And what topics, genres and text types should textbooks on communication in these settings tackle when the genres themselves are blended? Welcome to the challenges of three…

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The Language of Corporate Social Responsibility: Language Discrimination

Raves, poker nights and Marvel movies – no costs or effort were spared in this final episode on CSR to raise awareness about one of the most pervasive manifestations of discrimination: accentism. In the presence of experts, we uncover what is hidden beneath the surface, and just when we thought we would never judge someone based on the sound waves they produce, we dare(d) ourselves and you to eat…

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Language awareness in the age of AI

ChatGPT & company are here to stay. And so are linguists. Find out why in our exploration of the capabilities and shortcomings of generative AI and how it will affect the competences of lecturers, students and practitioners in business communication and beyond. Via tricks and tips on how to integrate these powerful text production tools in and outside the classroom, W&A once again underscores the…

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The Language of Corporate Social Responsibility: Ecolinguistics

Prepare to meet some ignorant pigs and silly cows in our second episode on CSR... Together with an expert in ecolinguistics, we will explore the discursive construction of our ideology-laden relationship to nature (and animals in particular!) via the analysis of presuppositions and metaphors, going from tepid COP27 implementation plans on global heating to Chinese self-serving CSR reporting. It…

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The Language of Corporate Social Responsibility: Responsible Communication

All good things come in threes. Or more. Add a Chief Sustainability Officer, a body positive Barbie doll, a purple inclusive M&M and an actual expert in applied ethics and you get a lively discussion on true colours, washings and genuine CSR efforts in the first episode of our new mini-series (it comes in threes) on corporate social responsibility. Have a listen and find out more, including how…

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Selling Hard and Soft

Are you one of those people who is always tricked into doing or buying things you don't want? Do you want to find out how they do it or how to do it yourself? You're in luck! If you listen to this episode, you will find out all about it! You will even get free access to all the other W&A episodes on language in business, politics and beyond and you'll discover that your current annoyance and…

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Language and Identity Online

Your identity is a right old mess. As is ours, mind you… and don't get us started on Marcus Rashford! In this episode we delve into the different layers and facets of identity construction in digital space. Via small stories, solo selfies and networked narratives, we offer ways to inspect different senses of selves as they are created in online environments. The journey will take us past talking…

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