The Question Nobody Answered: When Managers Can’t Deliver Bad News
We’ve written before about poor communication in the hiring process, about building trust through two-way organizational communication, and about the … Continue reading →
Librarian, Educator, and Consultant ~
We’ve written before about poor communication in the hiring process, about building trust through two-way organizational communication, and about the … Continue reading →
I recently attended the ACRL President’s Program at the American Library Association Annual Conference. The session was titled “Leading Academic … Continue reading →
We all make mistakes. If we have even a modicum of self-awareness, we acknowledge those mistakes and, ideally, learn from … Continue reading →
Earlier this year, my colleague Beth McNeil and I submitted a resolution to the American Library Association for consideration at … Continue reading →
[Author’s note: Although “university” is used throughout this post, the “heart” metaphor is used equally in all types of institutions … Continue reading →