The Happy Franchisee: Steve Whiteside on Building Better Franchise Relationships

What separates thriving franchise systems from those constantly battling conflict? According to Steve Whiteside, it isn't better contracts. It isn't more operations manuals. And it certainly isn't more rules. It's relationships. This week on Franchise Today , Stan Friedman welcomes Steve Whiteside—author of the bestselling book The Happy Franchisee , founder of the Franchise Leadership Center ,…