301 - Tradies, Don't Rely on Your Memory!

Hi Tradies, memory isn’t that great. You can’t rely on it.If you want a successful business that gives you more money, time and freedom, you need to act more like a businessperson and less like a tradie.And that means not relying on fallible memory — yours, and everyone else’s: customers, staff, suppliers and partners.I see a lot of things done on handshakes and verbal agreements. Instructions,…