BART Leans into ideas from employees to save money and improve the rider experience

Sometimes all it takes is changing something as small as how BART cleaners store and keep track of their mops to make a big improvement in the rider experience. On this edition of "Hidden Tracks: Stories from BART," Chris Filippi from the BART Communications Department is joined by Jessie Rubin who is BART’s Senior Manager of Performance and Innovation. Rubin’s team is leading an effort to take…