Why Teams Lose Trust and Momentum

I was sitting in a leadership meeting with a client's managers, going through the numbers. Labor costs were climbing. Revenue wasn't keeping up. So I asked the obvious question — what's happening here? Why are we bringing people on when the revenue isn't there to match it? One of the managers looked at me and said, "We just come in, we get a list of goals — or a list of new ideas — and we figure…