5 Best Customer Communications Management Software I Like

The 5 best customer communication management software in 2026 according to G2 Summer Report are Agentforce Service, Zoho Desk, Podium, Freshdesk, and Front. I’ve spoken with enough CX leaders, marketers, and ops folks to know one thing: managing customer conversations across too many tools isn’t just frustrating. It’s costly. Scattered messages lead to missed leads, slower response times, and…