When Is It Okay to Be “Mean” to Your Staff? | EP211 | Profitable Salon Owner

In this eye-opening episode, Jason Everett joins Kayla Swanson to talk about leadership, discipline, and the line between being nice, firm, and mean. 💡 Here’s what you’ll learn: The real definition of “mean” and why intent matters Why giving staff everything they want can hurt your business How to say no without losing trust or credibility The formula for repairing broken trust after conflict Why…