# ssonext (podcasts) — RSS Amplifier Recent posts from the 1 feeds in the RSS Amplifier directory that cover ssonext. Page: Feed: --- ## [From Captive to Competitive: Redefining Global Business Services](https://ssonetwork.libsyn.com/from-captive-to-competitive-redefining-global-business-services) _2026-03-25 · SSONext_ In this episode of SSO Next , host Heather King speaks with Turan Sahin, CEO of Allianz Services, about his journey building one of the world's leading Global Business Services (GBS) organizations from the ground up. Reflecting on his seven-year tenure, Sahin shares how he challenged early skepticism around captive shared services by focusing on market-driven performance rather than mandates. By… [Listen](https://traffic.libsyn.com/secure/ssonetwork/SSONext_Podcast_-_Allianz_-_Final.mp3?dest-id=481265) ## [The AI-Driven C-Suite](https://ssonetwork.libsyn.com/the-ai-driven-c-suite) _2025-12-15 · SSONext_ In this episode of SSO Next , hosted by Sally Fletcher, Global Managing Editor at SSON, we continue the conversation on one of today's most pressing leadership topics: AI in the enterprise. This episode turns the spotlight to the C-suite and explores what it truly means to lead in an AI-driven world. Our guest, Ansgar Thiessen, Head of Global Central Operations at Swiss Re Corporate Solutions,… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Ansgar_Thiessen_Final.mp3?dest-id=481265) ## [The Great AI Debate: Point vs. Platform, Buy vs. Build](https://ssonetwork.libsyn.com/the-great-ai-debate-point-vs-platform-buy-vs-build) _2025-11-10 · SSONext_ AI is something that is truly transforming global business services, in particular Agentic AI, and there is an incredible amount of discussion around the right and wrong way to use it and implement it within GBS. Two of the topics we hear the most questions about at SSON are regarding buy vs. build and platform vs. point solutions. There is a lot of information online regarding this topic, but it… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Doug-Shannon-Podcast-1.mp3?dest-id=481265) ## [Why Friction Data May Be Blocking Your AI Transformation](https://ssonetwork.libsyn.com/why-friction-data-may-be-blocking-your-ai-transformation) _2025-06-24 · SSONext_ 2025 is an era of transformation for Global Business Services. Whether it's operating model transformation, process transformation, or digital transformation, expectations are high. We expect these initiatives to dramatically reduce operating costs, improve cross-functional alignment, and increase customer loyalty. However, more often than not, these transformations fail - and one of the primary… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Beyond-AI-Hype--Exploring-the-World-of-Friction-Data-with-Fount-Global--.mp3?dest-id=481265) ## [Exploring GBS Careers: Part Three](https://ssonetwork.libsyn.com/exploring-gbs-careers-part-three) _2025-05-14 · SSONext_ This episode is the 3rd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON's largest event. The event bought together over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. In this episode, we are featuring Lorena Espinosa, O2C Value… [Listen](https://traffic.libsyn.com/secure/ssonetwork/GBS-Careers-Episode-3--CK-Taneja-and-Lorena-Espinosa.mp3?dest-id=481265) ## [Exploring GBS Careers: Part Two](https://ssonetwork.libsyn.com/exploring-gbs-careers-part-two) _2025-04-29 · SSONext_ This episode is the 2nd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON's largest event. The event bought together over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. In this episode, we are featuring Adam Holmes, SVP Head of… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Podcast_GBS_Careers_2_SSOW.mp3?dest-id=481265) ## [Exploring GBS Careers: Part One](https://ssonetwork.libsyn.com/exploring-gbs-careers-part-one) _2025-04-14 · SSONext_ L ast month I was lucky enough to go to Shared Services & Outsourcing Week America, SSON's largest event attracting over 1100 participants, 100 exhibitors and 200 thought leaders. I took the opportunity to interview some of the shared services leaders onsite about their career-paths. Over the next few weeks we will be releasing several episodes profiling shared services professionals with… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Careers-Podcast-SSOW-1---Kiran-Mann---Kendra-Lovatt.mp3?dest-id=481265) ## [Taking Your Organization from Cost to Profit Center in 2025](https://ssonetwork.libsyn.com/taking-your-organization-from-cost-to-profit-center-in-2025) _2025-02-04 · SSONext_ The shared services model has typically been one of cost-savings, with organizations saving millions of dollars by offshoring work to low-cost locations. However, as the model has become more mature, creating dramatic cost-savings becomes more difficult – as the changes that produce results (such as standardization and centralization) have already been done. At the same time, many organizations… [Listen](https://traffic.libsyn.com/secure/ssonetwork/FIS-Priyanka-Grover.mp3?dest-id=481265) ## [The Top GBS Trends For 2025!](https://ssonetwork.libsyn.com/the-top-gbs-trends-for-2025) _2025-01-09 · SSONext_ As we head into 2025, the business world is transforming at lightning speed— we're seeing new evolutions in the world of AI almost weekly, there is a huge and much needed focus on sustainability, a push for automation , a nd naturally, there is an incredibly dynamic political and economic environment, all which have an impact on GBS . They say forewarned is forearmed so i n today's episode, we'll… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Chazey-Partners-2025-Trends.mp3?dest-id=481265) ## [Anthony Ettinger on LinkedIn (Sponsored)](https://crawlproof.com/a/XIFm8Av3s6tT) _2025-01-09 · **Sponsored**_ Public LinkedIn profile at linkedin.com/in/anthonyettinger. ## [Workforce Analytics & the Future of Outsourcing](https://ssonetwork.libsyn.com/workforce-analytics-the-future-of-outsourcing) _2024-10-02 · SSONext_ Did you know that, according to SSON's State of the Industry Report 2024, over half of the SSO/GBS leverage outsourcing? However, the nuanced landscape of outsourcing can make talent management all the more difficult. So, in this week's episode, we delve into the critical talent management decisions shared services leaders face. We're joined by Brad Killinger, CEO of Sapience Analytics, who… [Listen](https://traffic.libsyn.com/secure/ssonetwork/Workforce-Analytics-as-a-Key-Lever-for-the-Future-of-Outsourcing_2.mp3?dest-id=481265)