CommBank's AI boyfriend

CBA has been naughty, and too reliant on their AI boyfriend . Here&rsquo;s what happened: &#xA; &#xA; A CBA customer contacted bank requesting contact details for Secretlab (a company that is not us, and makes chairs) &#xA; CBA staff member queried ChatGPT (possibly via their own personal, unauthenticated access to ChatGPT) to obtain phone number for Secretlab (chairs) &#xA; CBA staff disclosed…