Taking a GenAI Feature From Proof of Concept to Production

Generative AI Development · part of The Exam Room The situation A team has a working generative-AI feature. It is a support assistant built on Amazon Bedrock: a customer types a question, the app retrieves a few relevant policy documents, stuffs them into a prompt alongside a Claude model, and returns an answer. In a notebook, driven by hand, it is genuinely impressive. The retrieval pulls the…