AI’s Role in Customer Service Transformation Featuring Megan Glasow

How the Customer Journey Evolves with AI Integration Shep interviews Megan Glasow, Vice President of Salesforce at Perficient. She talks about how companies can use AI to enhance the customer experience by blending technology with human touch, updating outdated processes, and measuring value. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What role…