ServiceNow's New AI Pricing Tiers

ServiceNow has been making some big waves on their SKUs last week to “include AI” with all of them, allegedly. I take this all with a grain of salt until I can actually try it. The announcement ServiceNow announced giving customers AI-native experiences across all products and packages on April 9th, 2026. I thought this meant they were going to include Now Assist in all their SKUs. I got this…