FTF256: Handling chat like a pro

Send Leanne a message Hey, thanks for tuning in today. I just wrapped up a webinar for a long-time client — an organization that delivers live , critical , and completely anonymous support via webinars. That’s right. No faces. No names. Just silence... and a flurry of comments in the chat. So how do you respond when the comments start rolling in — especially when the stakes are high and the people…