496. The Restaurant Hospitality Formula That Keeps Guests Coming Back - Brian Toll

What keeps guests coming back again and again? In this episode, Roger sits down with Brian Toll, co-founder of h.wood Group, to discuss the leadership, culture, and hospitality strategies behind one of the industry's fastest-growing restaurant groups. You'll learn: Why "wow" experiences create loyal guests How to hire and retain exceptional employees The leadership habits that build winning…