Troubleshoot Like a Doctor: Differential Diagnosis

Introduction The IT field is terrible at teaching people how to troubleshoot. Sure, if you got a CompTIA A+ or a CCNA, there were modules that talked about how to solve problems, but how much time did you actually spend on those modules? The CCNA course I took spent all of 5 minutes on it, with the message &ldquo;there&rsquo;s probably going to be a question that will ask what order these steps…