Goodhart’s Law in Data and AI, Part 2: How Metrics Fail

Goodhart s Law in data and AI describes a moment every data-driven organization walks into sooner or later: the moment a metric stops describing reality and starts producing it. That is the weakness this part covers, and it is a peculiar one, because it grows out of doing the right thing. Part 1 looked at organization and collaboration, where the problems at least announce themselves; this one…