Entra SSPR Failing–Unexpected Error During A Set Password Operation

On-premises users were unable to use Entra SSPR to reset their passwords. This needs to use the Password Writeback feature, and in this case Entra Connect was used. Nowadays there is also Entra Cloud Sync, but that was not an option for this customer. Users were able to access the SSPR page at https://aka.ms/SSPR and successfully go through all of the steps of the wizard. This included the CAPT…