The One Diagnostic Step Every Failed AI Rollout Skipped

There are two ways a board loses confidence in a CEO’s AI strategy. One is watching a rushed rollout blow up in public. The other is watching nothing happen, quarter after quarter, while rivals pull ahead. Leaders treat these as opposite sins — one of recklessness, one of paralysis. They are the same sin wearing two costumes. Consider a government vehicle-inspection office. For years, getting a…