Problems and Purposes: When You Have a Problem, Enlarge It

A problem is the gap between your current state and your desired state. Changing your view of your problem can help you craft a more effective solution. What if you zoom out and consider a larger problem? How would that work? Industrial engineer Gerry Nadler outlined a method to achieve this more than 40 years ago in a monograph, The Planning and Design Approach . Let’s dive in. Problems and…